Cookie Policy
How our website uses cookies and similar technologies, and the choices you have.
About This Policy
This policy explains how the Tavana Health Group website (tavana.co.uk) uses cookies and similar technologies. Please read it alongside our Privacy Policy, which explains how we handle personal information more generally.
What Cookies Are
Cookies are small text files that a website places on your device. Similar technologies, such as local storage, work in much the same way. Some are needed for a website to work. Others are used to track how people use a site, or to show advertising.
The Cookies We Use
We do not use advertising or social media tracking cookies. We use technologies that are strictly necessary to run our website, and analytics cookies only if you agree to them.
Strictly Necessary
These keep our website working securely. Because they are strictly necessary, the law does not require us to ask for your consent to use them, and they do not track you across other websites.
- Website hosting: our website is hosted by Webflow, which may use technologies that are needed to deliver the site to you securely and reliably.
- Security and spam protection: our website and forms are protected by Cloudflare, including Cloudflare Turnstile, which checks that a real person is sending a form. Cloudflare may set a cookie called _cfuvid, which is deleted when you close your browser. This is used only for security, not to track you.
- Your cookie choices: our cookie banner, provided by CookieYes, stores a cookie called cookieyes-consent to remember your choice, so we do not ask you on every page. It lasts up to 6 months.
Analytics Cookies (Only If You Agree)
We use Google Analytics, provided by Google, to understand how people find and use our website, such as which pages are visited and how long visits last, so we can improve it. These cookies are only set if you choose Accept All, or switch Analytics on, in our cookie banner. Google Analytics does not tell us who you are, and we do not use it for advertising. Google explains how it uses information from websites that use its services.
- _ga: tells one visitor apart from another; lasts about 13 months.
- _ga_ followed by an ID: keeps track of your current visit and counts page views; lasts about 13 months.
Other Websites We Link To
When you book an appointment, fill in a form or pay an invoice, you use pages provided by Cliniko (our booking and client records system) or Stripe (our payment provider). Links to our social media pages take you to Instagram, Facebook, TikTok or LinkedIn. These services have their own cookie policies, and we do not control the cookies they set.
Managing Cookies
You can change your choice about analytics cookies at any time using the Cookie Settings icon at the bottom left of any page of our website.
Most web browsers let you see, delete and block cookies through their settings. If you block strictly necessary technologies, parts of our website, such as our forms, may not work. You can find guidance at aboutcookies.org.
Contact
If you have any questions about this policy, please email info@tavana.co.uk.
Changes to This Policy
We review this policy every year, and whenever we change the technologies our website uses. The latest version is always on our website.